Nexus Token - Account creation functionality unavailable – Incident details
Started 11 months ago
November 05, 2025
Lasted 6 hours
November 05, 2025
3:00
9:00 PM
UTC
Affected
Production environment
Partial outage from 3:00 PM to 9:00 PM
Nexus API
Partial outage from 3:00 PM to 9:00 PM
Nexus Portal
Partial outage from 3:00 PM to 9:00 PM
Test environment
Partial outage from 3:00 PM to 9:00 PM
Nexus API
Partial outage from 3:00 PM to 9:00 PM
Nexus Portal
Partial outage from 3:00 PM to 9:00 PM
Updates
Resolved
November 05, 2025 at 9:00 PM
UTC
Resolved
November 05, 2025 at 9:00 PM
UTC
This incident has been resolved.
Identified
November 05, 2025 at 8:00 PM
UTC
Identified
November 05, 2025 at 8:00 PM
UTC
We are continuing to work on a fix for this incident.
Investigating
November 05, 2025 at 3:00 PM
UTC
Investigating
November 05, 2025 at 3:00 PM
UTC
We are currently investigating this incident.
UTC
UTC
UTC
UTC
UTC
UTC
UTC